Damaged Prints

If any part of your picture package arrived damaged, we would be happy to replace the print(s) free of charge. Please include a note stating your child's name, the school they attend, and the address to which you would like your photos shipped. If an address is not provided, the photos will be shipped directly to your child's school.

Please mail the damaged print(s) to:

Van Gogh School Photographers, Inc.

401 Cornell Ave.

Barrington, IL 60010

Attention: Customer Service

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    Laura R Sharer

    I did not receive the background I chose! I want a reprint!

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    Andrea kissane

    We just received are sons pics from school. And we are so disappointed by them I don't even know what to say. I don't know how any photographer could think the pics they sent to us are except able. Very disappointing to say the least.

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    Lindsey Gibbs

    We did not get the background we chose. My kids clothes does not look right with the background YOU CHOSE. I'm not a happy customer one bit! Plus i bought the best package and not one correct picture. Someone fix this problem please!

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    Patrice Owens

    I just received my daughter pictures back May 19 2017 she took for school. My issue is I choose the back ground with the year on it which is 2017 but they put 2016 on the picture not happy at all just because the picture has the wrong year on it. I want exactly what I pay for....