Missing Pictures


Individual Pictures

Please check with your student's teacher/school office to confirm that all individual picture packages have been distributed.


Class Photos

In many cases, class photos will not be delivered until after we have photographed retake and absentee pictures.  Once they have been printed, class photos will be shipped directly to the school for distribution.  Please check with your student's teacher/school office to confirm that they have received the class photos; if they have not, please be assured that the school will receive them prior to the end of the school year.


Specialty Items

All specialty items will be shipped directly to the address provided when the order was submitted.


"I am missing part of my picture package/I didn't receive any pictures!"

We are sincerely sorry for the error!  Please click here and complete the form; an agent will contact you within 48 hours to help resolve the issue.

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